Inbox & team
One queue for both channels. One tap in, one tap out.
Five things it does for you — try any of them.
Start freeSkincare · Dew & DuskInstagramWhatsApp
Every chat lands in one list
Instagram and WhatsApp in one list, newest first — with her whole history beside every chat.
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dewanddusk
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Dew & Duskdewanddusk · InstagramView profile2 Sep
Payment received for Niacinamide Serum. Your order is confirmed. Our team will share the next fulfilment update here.
Today
is the serum okay for oily skin?
What you seeConversationsNewest first
+91 •••• 88043mYou: It ships tomorrow — the tracking link will come here.Shipping query
@anaya.skin12mthe bottle came cracked, can someone call me?1Complaint
@rhea.glows26mYou: It’s ₹899 for 30 ml — here it is.High intent
@kavya.r2 SepYou: Payment received for Niacinamide Serum. Your order is confirmed. Our team will share the next fulfilment update here.
Try itSend her question from her chat.
Both channels connected, and a link for each teammate.
Connect Instagram and WhatsApp, then invite your team by link — each with the role they need. They open it, and they’re in the list.
InstagramYour DMs, in the one list
WhatsAppYour chats, in the same list
An email invitationOne per teammate · lasts 14 days
A role for eachAdmin, Manager, Viewer or yours
Around the inbox.
Decide when your agents stop
The powers you give them, and the moments they hand a chat to you.
AgentsConnect it all, safelyYour connections, your team’s access, and how it’s all kept safe.
Trust & setupApprove a send before it goesThe same OK you give here — before a message reaches your customers.
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